Privacy Policy.

This privacy policy explains how Golden Age Technologies Ltd collects, uses, and protects personal information when you use this website, contact us, request support, apply to become an affiliate, or sign up for updates.

Who We Are

Golden Age Technologies Ltd provides technology services, including IT support, cybersecurity, Microsoft 365 support, websites, hosting, automation, and related business technology services.

For privacy questions, contact us at info@goldenagetechnologies.co.uk.

Information We Collect

We may collect the following information when you interact with us:

• Contact details, such as your name, email address, phone number, and business details.
• Messages, enquiries, affiliate applications, newsletter signups, and information you choose to send through our forms.
• Technical information about website use, such as device, browser, pages visited, approximate location, and basic analytics information where enabled.
• Client service information needed to provide, manage, or discuss technology services.

How We Use Information

We use personal information to:

• Respond to enquiries and provide requested information.
• Review affiliate applications and contact applicants.
• Provide, manage, support, and improve our services.
• Send newsletters or updates where you have signed up or where we have a lawful reason to contact you.
• Keep appropriate business, security, and legal records.
• Maintain and improve the website, including security and performance.

Lawful Basis

Depending on the situation, we may rely on consent, contract, legal obligation, or legitimate interests. For example, we use legitimate interests to respond to business enquiries and manage business relationships, contract where information is needed to provide agreed services, and consent where you have asked to receive optional updates.

Sharing Information

We do not sell personal information. We may share information with trusted service providers who help us operate the website, manage communications, deliver technology services, or meet legal and security requirements. These providers are expected to handle information securely and only for the relevant purpose.

How Long We Keep Information

We keep personal information only for as long as needed for the reason it was collected, including responding to enquiries, managing services, handling records, meeting legal duties, resolving disputes, and maintaining security. Where information is no longer needed, we delete or anonymise it where practical.

Your Rights

Under UK data protection law, you may have rights to access, correct, delete, restrict, object to, or request a copy of your personal information. You may also withdraw consent where we rely on consent. To make a request, contact info@goldenagetechnologies.co.uk.

Security

We use reasonable technical and organisational measures to protect personal information. No website, email, or online service can be guaranteed completely secure, so please avoid sending highly sensitive information unless we have agreed a suitable secure route.

Cookies And Analytics

This website may use essential cookies or similar technologies needed for security, performance, and basic operation. If analytics or marketing tools are added in future, we will review this policy and any related cookie information.

Complaints

If you have concerns, please contact us first so we can try to resolve them. You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection.

Updates

We may update this policy as our website, services, or legal requirements change. The latest version will be published on this page.